Ipad proxy errors / Safari not connecting to the internet

This is the single commonest cause of problems with the ipad. Most of the other apps require internet access, so if safari isnt working they wont work either. Proxy errors cripple the ipad functionality, and are most often caused by changing your computer password on a classroom computer

In school ONLY

On your device go to the wifi settings & make sure you are connected to the SBC-Inspire-Learning ssid.

If you are asked for a password, use education

Then, both in school & at home

Reset the network settings (in settings – general – reset). After it reboots put your PIN into the device as normal. Once you are logged in open your safari browser and see if you can get to Wikipedia using the icon.

If you get a proxy authentication error this is the fix:

Username = cluster1\your-curricular-computer-system-username
for example cluster1\jsmith125
Password = your system password login for example jellybeans38

If you change your computer log in password on a school computer you need to redo the safari proxy  again on your ipad.

A printable version of this can be found on this link

Some information about the proxy settings from Inspire Learning can be found on this link