Ipad Outlook problems
(Plus Teams, Word & one Drive Issues)

Word / Teams & the other Office apps all authenticate through Outlook so if Outlook isnt working, these apps wont work either. Outlook problems are normally caused  if you change your password on a classroom computer or if your teacher changes it for you..

On the ipad in Outlook, towards the bottom of the ipad screen, a grey line will appear saying log into Outlook. Tap the link,  & log into Outlook again with your Glow ID & current password.

If Authenticator always throws an error when trying to log in, Safari probably isnt logged in correctly. (see separate  topic to fix this)

(Please note - due to a bug in the Outlook systems requesting a password reset in Outlook doesnt work - you will need to speak to your teacher or IT Support)

One Drive isnt working

If you are logged into Outlook correctly go into Outlook - Settings - One Drive. Reset One Drive & the problem will be fixed.